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One Loved Mama White Mug

One Loved Mama White Mug

Regular price $24.00 USD
Regular price $35.00 USD Sale price $24.00 USD
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    Transform moments, into memories with our Mothers Day mug or the ideal gift mug for mothers all year round. These mugs are elegant, heartfelt and incredibly stylish making them a wonderful way to honour the connection you have. Show your affection, with every sip! Our Mothers Day Mugs go beyond being containers; they serve as tokens of thanks and recognition. Treat your mom to a dose of love.

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    Product Description

    PRODUCT QUALITIES

    This sturdy mug is perfect for your morning coffee, afternoon tea, or whatever hot beverage you enjoy. It's glossy white and yields vivid prints that retain their quality when dish-washed and microwaved. 

    • Ceramic
    • 11 oz mug dimensions: 3.8″ (9.6 cm) in height, 3.2″ (8.2 cm) in diameter
    • 15 oz mug dimensions: 4.7″ (11.9 cm) in height, 3.3″ (8.5 cm) in diameter


    MATERIAL

    Ceramic - a durable heat resistant material

    Glossy - It has a glossy finish that adds a light shine to the final product.

    Care Guide

    Dishwasher and microwave safe

    Exchanges, Returns & Refunds

    Thank you for shopping with us at JOLIFTIFY.

    Please take a moment to review our exchange and return policy, which contains important details about how exchanges and returns are handled.

    ELIGIBILITY REQUIREMENTS

    At JOLIFITY, we aim to ensure that every customer is satisfied with their purchases, so we accept most exchanges and returns as long as the item is in new condition and has not been worn. To qualify for an exchange or return, the item must meet the following criteria;
    It should be in its original packaging with all tags and labels still attached.
    It must show no signs of use, damage or alteration.
    It needs to be returned within 14 days from when you received your order.

    Faulty or Defective Items; If you suspect that the item you received is faulty or defective, please reach out to our customer service team within 2 days of receiving your order through our Contact Us page or email. We will investigate the issue and provide guidance on next steps. If the product is indeed faulty, we will offer a replacement or refund without any extra charges.

    EXCHANGE

    We recognise that, choosing the right product can be tricky, especially when shopping online.
    While we don't provide refunds for changes of heart or sizing problems, we're more than happy to facilitate exchanges for items of equal or lesser value.

    To kickstart an exchange process, kindly reach out to our customer service team within 2 days of receiving your order. The item should be returned in its original state, unworn and with all tags intact within 20 days.

    Please bear in mind that customers are responsible for covering the return shipping costs related to exchanges.

    CUSTOMISED AND PERSONALISED PRODUCTS

    Please note that customised or personalised products are considered final sale and cannot be returned or exchanged unless the item is faulty or defective.

    NON RETURNABLE ITEMS

    Certain items cannot be returned due to hygiene reasons, such as earrings, swimwear and intimate apparel. It's important to carefully read the product description and sizing information before making a purchase.

    CANCELLATION POLICY

    Orders cannot be canceled once they have been placed since production commences immediately after order confirmation. We advise customers to double check their orders before finalising the purchase.


    CONTACT US

    If you have any inquiries or issues regarding our return policy, feel free to reach out to our customer service team via email or contact form. We're here to help ensure you have a pleasant shopping experience with us.
    Please be aware that our return policy is subject to updates without prior notification.

    For the most recent information, kindly check our website.

    To initiate a return for your product, please contact us via email to request a return. Subsequently, we will provide you with the necessary details.


    Please note that you will need to cover the shipping costs for returning your item, as these costs are non refundable. In case of a refund, the return shipping expenses will be deducted from your refund amount.

    The time taken for the exchanged product to reach you may vary depending on your location.

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