Personalised Couple/BFF Mug
Personalised Couple/BFF Mug
Celebrate your special connection with our custom couple or best friend mug! Personalise it with your names and select from a range of poses to add a unique touch. Ideal for giving as a gift or holding onto as a treasured memento.
SHOP YOURS NOW
Size Guide/Chart
Size Guide/Chart
Please See Product Pictures For More Information
Product Description
Product Description
Ceramic Mug
PRODUCT QUALITIES
This sturdy mug is perfect for your morning coffee, afternoon tea, or whatever hot beverage you enjoy. It's glossy white and yields vivid prints that retain their quality when dish-washed and microwaved.
- Ceramic
- 11 oz mug dimensions: 3.8″ (9.6 cm) in height, 3.2″ (8.2 cm) in diameter
- 15 oz mug dimensions: 4.7″ (11.9 cm) in height, 3.3″ (8.5 cm) in diameter
MATERIAL
Ceramic - a durable heat resistant material
Glossy - It has a glossy finish that adds a light shine to the final product.
Care Guide
Dishwasher and microwave safe
ENAMEL MUG
Lightweight and durable, our Enamel Mug is a must-have for every devoted camper. Use it for your favourite beverage or a hot meal, and attach it to your bag for easy access on a hike. Suitable for children’s use.
Material: Metal with an enamel layer and sublimation coating
- Dimensions: height 3.14″ (8 cm), diameter 3.25″ (8.5 cm)
- White coating with a silver rim
- NOT dishwasher or microwave safe
Material:
Enamel
Dimensions: height 3.14″ (8 cm), diameter 3.25″(8.25 cm)
White coating with a silver rim
Hand-wash only
Attention! Don't heat liquids or food directly in the mug— it can damage the coating.
Disclaimer: The Enamel Mug is susceptible to staining when used with certain beverages, including coffee, tea, and natural juices. That’s a normal characteristic of enamel products and not specific to our mug alone. Due to the enamel’s rough and porous surface texture, particles from these drinks may easily adhere to the mug, resulting in stains over time. Stains can be effectively removed by applying lemon juice or soda to the affected area and gently scrubbing with a hard sponge.
Care Guide
Care Guide
CERAMIC MUG
Dishwasher and Microwave safe
ENAMEL MUG
Hand wash Only
Exchanges, Returns & Refunds
Exchanges, Returns & Refunds
Thank you for shopping with us at JOLIFTIFY.
Please take a moment to review our exchange and return policy, which contains important details about how exchanges and returns are handled.
ELIGIBILITY REQUIREMENTS
At JOLIFITY, we aim to ensure that every customer is satisfied with their purchases, so we accept most exchanges and returns as long as the item is in new condition and has not been worn. To qualify for an exchange or return, the item must meet the following criteria;
It should be in its original packaging with all tags and labels still attached.
It must show no signs of use, damage or alteration.
It needs to be returned within 14 days from when you received your order.
Faulty or Defective Items; If you suspect that the item you received is faulty or defective, please reach out to our customer service team within 2 days of receiving your order through our Contact Us page or email. We will investigate the issue and provide guidance on next steps. If the product is indeed faulty, we will offer a replacement or refund without any extra charges.
EXCHANGE
We recognise that, choosing the right product can be tricky, especially when shopping online.
While we don't provide refunds for changes of heart or sizing problems, we're more than happy to facilitate exchanges for items of equal or lesser value.
To kickstart an exchange process, kindly reach out to our customer service team within 2 days of receiving your order. The item should be returned in its original state, unworn and with all tags intact within 20 days.
Please bear in mind that customers are responsible for covering the return shipping costs related to exchanges.
CUSTOMISED AND PERSONALISED PRODUCTS
Please note that customised or personalised products are considered final sale and cannot be returned or exchanged unless the item is faulty or defective.
NON RETURNABLE ITEMS
Certain items cannot be returned due to hygiene reasons, such as earrings, swimwear and intimate apparel. It's important to carefully read the product description and sizing information before making a purchase.
CANCELLATION POLICY
Orders cannot be canceled once they have been placed since production commences immediately after order confirmation. We advise customers to double check their orders before finalising the purchase.
CONTACT US
If you have any inquiries or issues regarding our return policy, feel free to reach out to our customer service team via email or contact form. We're here to help ensure you have a pleasant shopping experience with us.
Please be aware that our return policy is subject to updates without prior notification.
For the most recent information, kindly check our website.
To initiate a return for your product, please contact us via email to request a return. Subsequently, we will provide you with the necessary details.
Please note that you will need to cover the shipping costs for returning your item, as these costs are non refundable. In case of a refund, the return shipping expenses will be deducted from your refund amount.
The time taken for the exchanged product to reach you may vary depending on your location.